these terms of service ("terms") govern your use of our file sharing application and website (collectively, the "service").
by accessing or using the service - including creating an account, uploading files, or sharing download links - you agree to be bound by these terms.
if you do not agree to these terms, please do not use the service.
you must be at least 18 years old or of legal age in your jurisdiction to form a binding contract in order to use the service.
by using the service, you represent and warrant that you meet this eligibility requirement.
single account policy (free-tier accounts): for free-tier accounts, each individual is allowed to create and maintain only one account on the service. the use of multiple free-tier accounts by a single user is strictly prohibited.
paid or enterprise accounts: these options do not have such restrictions.
you agree to provide accurate, current, and complete information during registration and to update such information as necessary.
you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
content ownership: you retain ownership of all files and content that you upload ("user content").
your responsibility: you are solely responsible for your user content and for ensuring that you have all necessary rights to share, upload, and distribute such content via the service.
you agree not to use the service to:
client-side encryption: files are encrypted on your device prior to upload. the encryption process is executed entirely on your device.
encryption key handling: the encryption key is embedded within the shareable link, appended after the # symbol, and is not transmitted to or stored on our servers. as a result, service has no access to your encryption key.
responsibility for link security: you are solely responsible for maintaining the confidentiality of your shareable link. if you lose or compromise the link, service cannot recover or regenerate the encryption key, and you may permanently lose access to your files.
sharing: when you share a file, a unique link is generated. the recipient does not need an account to download the file.
no endorsement: service does not endorse, review, or verify the accuracy, legality, or appropriateness of any user content uploaded or shared through the service.
no liability for key or link loss: service is not liable for any loss, damage, or inability to access your files resulting from the loss or compromise of your shareable link or encryption key.
no general liability: by using the service, you agree that service is not liable for any damages or losses arising from or related to any user content.
our order process is conducted by our online reseller and merchant of record, lemonsqueezy.
payment processing, tax collection, and invoicing are handled directly by the merchant of record.
by purchasing a subscription, you agree to the merchant of record's terms of service and privacy policy in addition to these terms. all billing inquiries and disputes should be directed to the merchant of record, though we may assist where possible.
auto-renewal: subscriptions automatically renew at the end of each billing cycle unless cancelled by you prior to the renewal date.
payment authorization: you authorize the merchant of record to charge your provided payment method for the recurring subscription fee.
cancellation: you may cancel your subscription at any time via your account settings or the merchant of record's management portal. cancellation takes effect at the end of the current billing period.
we reserve the right to change subscription plans, features (including storage limits and retention periods), and pricing at any time.
price changes: any price changes will apply to subsequent billing cycles. we may provide notice of price changes via the service interface or email as required by applicable law. your continued use of the service after a price change becomes effective constitutes your agreement to pay the modified amount.
feature changes: we may modify, deprecate, or remove features associated with any subscription tier at our sole discretion without prior notice.
no refunds: except as expressly required by applicable law, all payments are non-refundable. we do not provide refunds or credits for partially used billing periods.
no refunds for downtime: we do not issue refunds, credits, or subscription extensions for service disruptions, feature unavailability, or merchant of record outages.
eu right of withdrawal waiver: if you are a consumer in the eu/eea/uk, you normally have a right to withdraw from a digital contract within 14 days. however, by purchasing a subscription and accessing the increased storage or features immediately, you expressly consent to the immediate performance of the contract and acknowledge that you lose your right of withdrawal once the service has been fully performed or access granted.
access contingent on payment: your access to paid features is contingent upon the successful processing of your payment by the merchant of record. if a payment fails or is disputed, access to paid features may be suspended immediately.
downgrade & expiration: if your subscription expires, is cancelled, payment fails, or if you switch to a lower tier, your account will revert to the storage limits of the applicable tier.
immediate data deletion: if your total stored data exceeds the storage limit of the new tier at the moment of downgrade, files exceeding the limit may be permanently deleted immediately and without grace period.
no liability: consistent with section 8, service is not liable for any loss of data, metadata, or encryption keys resulting from subscription cancellation, payment failure, or expiration. you are solely responsible for downloading your data prior to cancelling your subscription.
"priority support" for paying users indicates that we aim to process your inquiries faster than free tier inquiries.
it does not constitute a service level agreement (sla) and does not guarantee a specific response time or resolution time. support is provided on an "as is" and "as available" basis.
service reserves the right to terminate or suspend your account and access to the service at any time, with or without notice, and for any reason, including (but not limited to) violations of these terms.
we also reserve the right to delete free-tier accounts that have been inactive for an extended period (e.g., 6 months).
termination may occur immediately and without liability to you.
user responsibility for backups: because files are end-to-end encrypted and the encryption keys are not stored by service, you are solely responsible for maintaining independent backups of your files and shareable links.
data deletion: upon termination of your account, your right to use the service will immediately cease, and any files stored on our systems may be permanently deleted.
service will not be able to recover or restore your files or encryption keys.
service reserves the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice.
we may update these terms from time to time.
when we do, we will post the revised terms on our website and update the "effective date" above.
your continued use of the service after the posting of any changes constitutes your acceptance of such changes.
the service is provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied, including, without limitation, any warranties of merchantability, fitness for a particular purpose, or non-infringement.
service does not guarantee that the service will be uninterrupted, secure, or error-free.
encryption disclaimer: because service does not store or manage your encryption keys, we are not responsible for any loss of access to your files resulting from the loss or compromise of your shareable link or encryption key.
in no event shall service be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (i) your use or inability to use the service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any other matter relating to the service; (iv) any errors, processing failures, or billing disputes arising from the third-party merchant of record; or (v) any failure to renew, cancel, or modify subscriptions due to technical errors or third-party outages.
this limitation applies to any liability arising under any theory of law, including contract, tort, strict liability, or otherwise.
you agree to indemnify, defend, and hold harmless service, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the service or your violation of these terms.
these terms shall be governed by and construed in accordance with the laws of the republic of moldova, without regard to its conflict of law principles.
any disputes arising under or related to these terms or your use of the service shall be resolved through binding arbitration administered by the court of international commercial arbitration attached to the chamber of commerce and industry of the republic of moldova, in accordance with its rules.
the seat of arbitration shall be chisinau, moldova. notwithstanding the foregoing, either party may bring a claim in the competent courts of moldova or, for consumers, in the small claims court where the consumer resides.
exception for billing disputes: any disputes related to payments, billing, refunds, or taxes are governed by the merchant of record's terms of service and must be resolved directly with the merchant of record. such disputes are expressly excluded from this arbitration agreement.
these terms constitute the entire agreement between you and service regarding your use of the service and supersede any prior agreements, understandings, or representations.
if any provision of these terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.
the failure of service to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision.
in addition to these terms, please review our privacy policy which governs the collection, use, and disclosure of your personal information.
if you have any questions about these terms, please contact us at [email protected].